Talal Bayaa, co-founder of insurance and HR solutions technology company Bayzat, thinks that everyone is interested in a better customer experience. Bayaa, along with his co-founder, Brian Habibi, built their company with the main focus of improving the insurance sector through understand customer needs better and the use of fintech.
” Typically banks and insurance companies rank close to last when it comes to people’s views of their customer service capabilities,” says Bayaa. “So I think if you’re able to improve that, they’ll definitely be a lot of interest.”
Watch the video to see the rest of Talal Bayaa’s interview.