Ismail assumed his current position in January 2023, having previously served as CEO of Majid Al Futtaim Properties. The Group has assets of over $19 billion and a workforce of 41,000 employees. In H1 2025, the Group posted $4.7 billion in revenues. In April 2025, the Group announced a $1.3 billion investment to transform Mall of the Emirates adding 20,000 sqm of retail space and launched Junction, a new business park in Cairo for integrated commercial, retail, and hospitality experiences. Ismail serves on the board of Bank NXT.