In 2024, Majid Al Futtaim reduced its GHG market-based scope 1 and 2 by 34% and water consumption by 13% compared to 2019, and its renewable energy consumption reached 6% of its electricity. In November 2024, the group unveiled the region's second net positive building, the mosque in Tilal Al Ghaf, equipped with 203 solar photovoltaic panels providing more than 115% of its energy demand. Ismail joined the group in 2007 and assumed his current role in 2023. He is a member of the World Economic Forum’s International Business Council and the Alliance of CEO Climate Leaders, and a trustee of the American University in Cairo.